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Bridge the Gap: Breakthrough Communication Tools to Transform Work Relationships from Challenging to Collaborative by
Two coaches to Fortune 500 companies and in the social sector show how to use the social-psychology of human connection to drive meaningful workplace communication In today's increasingly polarized world, we're getting more and more stuck in our cognitive biases. As a result, we're forgetting how to build personal connections and often refusing to listen to each other--and that's bad for business. Bridge the Gap explores the intersection of how your biology and biography define, refine, and contribute to your presence and behavior. Focusing on three gifts every human being possesses--curiosity, meta-cognition, and narrative communication--the authors provide a reliable, replicable framework and step-by-step processes that increase open communication and foster better relationships at work. They illuminate the raw power of the human brain and mind and how they impact the way we behave, and they provide a deep dive into how (rather than why) we should seek to be with people in the workplace and beyond. Bridge the Gap helps you: *Master your biological reactions when pressure, stress, and anxiety hit *Understand how we create our perceptions of reality and way of being in the world *Focus on clean listening, curious language, empathy, and caring choices *Become "WayFinders" in collegial relationships and create long-lasting adult friendships *Feel more comfortable, authentic, and more natural when it comes to being with people Whether you're entry level staff or C-Suite executive, you'll learn how to communicate clearly with a broad spectrum of people and navigate/manage a wide range of emotions in virtually any situation. Rather than focus solely on the mechanics of having "tough" or "difficult" conversations, the authors illustrate how intention, curiosity, and choice engages others and fosters better interactions. Filled with practical skill-building exercises and "Dear Reader" letters from C-suite leaders, educators, entrepreneurs, and change-makers who have used the teachings of this book to enrich their work lives, Bridge the Gap provides everything you need to build solid connections with people in every situation.
How to Write Reports and Proposals: Create Attention-Grabbing Documents that Achieve Your Goals, 6th Edition by
Getting a message across on paper and presenting a proposal in a clear and persuasive form are vital skills for anyone in business. This book provides practical advice on how to impress, convince and persuade. This fully updated 6th edition now features even more practical exercises, useful templates and top tips that will help you to write succinctly and with impact across different media. How to Write Reports and Proposals will give you the tools to put over a good case with style.The Creating Success series of books...Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.
A World Without Email: Reimagining Work in an Age of Communication Overload by
A New York Times and Wall Street Journal bestseller From New York Times bestselling author Cal Newport comes a bold vision for liberating workers from the tyranny of the inbox--and unleashing a new era of productivity. Modern knowledge workers communicate constantly. Their days are defined by a relentless barrage of incoming messages and back-and-forth digital conversations--a state of constant, anxious chatter in which nobody can disconnect, and so nobody has the cognitive bandwidth to perform substantive work. There was a time when tools like email felt cutting edge, but a thorough review of current evidence reveals that the "hyperactive hive mind" workflow they helped create has become a productivity disaster, reducing profitability and perhaps even slowing overall economic growth. Equally worrisome, it makes us miserable. Humans are simply not wired for constant digital communication. We have become so used to an inbox-driven workday that it's hard to imagine alternatives. But they do exist. Drawing on years of investigative reporting, author and computer science professor Cal Newport makes the case that our current approach to work is broken, then lays out a series of principles and concrete instructions for fixing it. In A World without Email, he argues for a workplace in which clear processes--not haphazard messaging--define how tasks are identified, assigned and reviewed. Each person works on fewer things (but does them better), and aggressive investment in support reduces the ever-increasing burden of administrative tasks. Above all else, important communication is streamlined, and inboxes and chat channels are no longer central to how work unfolds. The knowledge sector's evolution beyond the hyperactive hive mind is inevitable. The question is not whether a world without email is coming (it is), but whether you'll be ahead of this trend. If you're a CEO seeking a competitive edge, an entrepreneur convinced your productivity could be higher, or an employee exhausted by your inbox, A World Without Email will convince you that the time has come for bold changes, and will walk you through exactly how to make them happen.
Writing for Business: Professionalism, Integrity & Power (Business Communication Pocket Guide) by 
Writing for the Workplace: Business Communication for Professionals by 
