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Find these titles at the Valparaiso and/or Michigan City Library Locations
BUSN 106 - Customer Service
Electronic Books
Customer Service Training 101
by
Renee Evenson
Call Number: Skillsoft
ISBN: 9780814438916
Publication Date: 2017
Customer Service Training: Critical Elements of Customer Service, Student Study Guide
by
Velsoft Training Materials, Inc.
Call Number: Skillsoft
Publication Date: 2019
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
by
Jeff Toister
Call Number: Skillsoft
ISBN: 9781541440845
Publication Date: 2020
Strategic Customer Service
by
John Goodman
Call Number: Skillsoft
ISBN: 9780814439050
Publication Date: 2019
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