Business 115: Crisis Management - Valparaiso

The library has many databases that cover business and crisis management topics. Please check out the Finding Periodicals Guide linked below to learn how to find and search these databases. 

Below are some sample articles on crisis management topics available in article databases.  If you need help using the databases or are having trouble finding information for your topic, please contact the library for help. 

(click the link to view the article)

Corporate Crisis

Hyken, S. (2017). What you can learn from United Airlines’ computer outage. HCM Sales, Marketing & Alliance Excellence Essentials, 16(2), 17. 

Responding to a crisis falls on HR’s shoulders: Are you ready? (2018). HR Specialist: Employment Law, 48(10), 7.

Sherman, W. S., & Harris, R. D. (2018). Crisis? What crisis? Strategic crisis management, and the GM ignition switch crisis. SAM Advanced Management Journal, 83(1), 41–49.

Vallaster, C. (2017). Managing a company crisis through strategic corporate social responsibility: A practice-based analysis. Corporate Social Responsibility & Environmental Management, 24(6), 509–523. https://doi.org/10.1002/csr.1424

Health Crisis

Douglas, G., & Nadel, S. (2014). Ebola outbreak highlights need for a global crisis management plan. HR Focus, 91(11), 3–4.

Pan, P., & Meng, J. (2016). Media frames across stages of health crisis: A crisis management approach to news coverage of flu pandemic. Journal of Contingencies & Crisis Management, 24(2), 95–106. https://doi.org/10.1111/1468-5973.12105

School and Workplace Threats

Booker Jr., L. (2014). Crisis Management: Changing Times for Colleges.  Journal of College Admission, (222), 16–23.

Taneja, S. (2014). Violence in the workplace: A strategic crisis management issue. Journal of Applied Business & Economics, 16(1), 32.

Environmental Crisis

Nekoei-Moghadam, M., Aradoei, Z., & Amiresmaili, M. (2016). Investigation of obstacles against effective crisis management in earthquake. Journal of Acute Disease,5(2), 91. 

Terrorism

Ruggiero, A., & Vos, M. (2015). Communication challenges in CBRN terrorism crises: Expert perceptions. Journal of Contingencies & Crisis Management,23(3), 138–148. https://doi.org/10.1111/1468-5973.12065

Wilson, S. (2019). Leadership lessons from Christchurch. NZ Business + Management,33(4), M4–M5. 

Industrial Disasters

Gulati, R., Casto, C., & Krontiris, C. (2014). How the other Fukushima plant survived. Harvard Business Review, 92(7/8), 111.

Sucher, S. J. (2019). How Boeing should have responded to the 737 Max safety crisis. Harvard Business Review Digital Articles, 2–4.