This book is for anyone who senses that they could be communicating on a deeper level. Perhaps you are a confident communicator but suspect there may be more to the art of conversation that you have not yet been able to access. Or perhaps you feel that your conversations lack depth and meaning and that you’d like to enrich your relationships with others, if only you knew how. This book will address your concerns and show you how to engage wholeheartedly with others.
Using vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener and making yourself heard and understood, this book will show you how it's done, even in difficult situations.
The author wants to show you that small talk is not as "small" as you might think. It's the foundation of every relationship, professional and personal. It is the sound of people reaching out to each other, searching for similarities, shared interests, goodwill, connections, and friendship. And it's something we all do every day with people we know. It's just the one little bit about strangers that throws some people off. Graceful social conversation can be learned, even by those requiring the smallest of baby steps.
This title is also available as an AUDIO BOOK from the Skillsoft Books database.
Articles relating directly to the understanding of human communication; research reports, critical studies, state of the art reviews, supported opinion papers, and other essays selected through blind review.
A podcast that offers tips and advice for real-world communications challenges, such as difficult conversations, conflict, giving feedback, negotiating, and other situations that can cause stress or where the stakes are high